There is often some processing time before a refund is posted. Next contact the bank tied to the payment account. Then contact the account company, it may take some time before a refund is posted based on policies established with the account. Unreceived refunds first check account utilized for initial payment. If approved, the refund will be processed, and a credit will automatically be applied to the original payment method within 7-12 business days from approval. Upon return receipt and inspection, email notification generates with approval/rejection notice. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable)

Please do not ship returns to the manufacturer unless directed otherwise from the processing department. Failure to process a return/refund within this term will result in the rejection of the refund request.Įligible return items must be unused and in the same condition as received in the original packaging.Ĭompleted returns require proof of purchase.

Digital Media Warehouse’s return/refund policy expires 30 days from shipment.

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